Explore a costa de basca

Stephan did a great job informing our tour in Spanish and in English. Really enjoyed my time on this tour.

The day was very busy, visiting 4 very interesting places.Each place was very distinct, and with the presentation by the guide Stefan, led to a good understanding of the basque culture and government

WARNING: DO NOT TAKE THIS TOUR IF YOU WANT TO SEE SAN JUAN de Gaztelugatxe . Because you simply won't. You will be taken to a far away viewpoint the farthest of the two and you can see half of it from faraway. I booked this tour to see San Juan de Gaztelugatxe from Bilbao. I made a search using viator search tool and I chose the only tour that said had san juan de gaztelugatxe as one of the stops for Saturday. The tour page had even a nice picture of San Juan another picture of San. Juan would feature predominantly in the confirmation voucher both COMPLETELY MISLEADING!!! to illustrate the point that the tour would stop there. The description on viator page said:... Eventually arriving at your second stop, San Juan de Gaztelugatxe.. and continued to praise its beauty. WHICH YOU WON'T SEE!! Then I took the tour the morning I booked it for and when it came to San Juan de Gaztelugatxe, they took us to a viewpoint the further away one, as I discovered on my own there was another one reachable by cars and a lot closer. They lied to my face saying it was the only one reachable by car, but a taxi came later to pick me up from a closer location and a better Mirador -viewpoint. I hate when people lied to you because they think you won't find out. I went on my own and found out their claims were false where you could hardly see the site too far and covered by trees, I have attached a picture of what we saw from there. Tell me you can call that viewing a site: what a joke! and that, according to them, was that. Our second stop at the site was not at the site, we spent 4 minute, were given a very short explanation of 2 minutes the other 2 minutes were used by me complaining that was not acceptable and they wanted to move on. I felt so cheated. So cheated. We did not see the site, we had a glimpse of it!!!! And this was simply taking the piss out of consumers!!! Really, look at the picture I have enclosed which does not resemble the ones on viator at all and honestly tell me that counts as seeing the site. Obviously not. My only reason to take the tour was to see our second stop. But I WANTED to SEE it!!! Anyway, the information provided to me were clearly incorrect and false! I didn't receive what I was promised. I would have never paid for this tour had I known I would be so cheated and not taken when stated in the description!!! I certainly want a refund!!!! This was a joke! Also tip: you can reach the other destinations by bus and it will cost you about 4 euro. And you will also spare yourselves the Basque propaganda. Obviously this way of doing things simply translates into trying to get money out of people providing the wrong information!!! Anyway, just don't choose this if you want to see San Juan de Gaztelugatxe. You would be wasting your money and time.

Garay was a very good guide, I enjoyed the trip.

Worth taking

This tour showed us the overall Basque coast and the history of the people. The tour guide Pedro was very informative and made the tour interesting. The driver of the van was very good also, however the company should maintain the vehicle better. Something was wrong with the van and we had to pull over.