Extreme Snorkel Platinum in Puerto Morelos

Let me start off by saying that the Snorkeling itself was only part of the issue. The Tour Clearly states that it goes to 2 spots for 40 minutes each. Unfortunately, we only went to one spot for about 55 minutes. While it was longer than 40 minutes it certainly wasnt 80 minutes. Another person on the tour get very upset and eventually they gave in for him for a very short other site literally 10 minutes. The big problem was with the transportation provided. On the way from our resort, we had to stop at another resort and pick up another group of people for another tour. The Resort was about 15 minutes out of the way. It also took like 10 more minutes for the people to be found and get on the van. After picking them up we had to go to a Seven Eleven Store and wait until someone else came to pick them up. We waited over 30 minutes then finally went to Puerto Morelos. It literally took over an additional hour to get to the tour. The drive back was far worse. We waited 40 minutes for the driver after the tour and lunch ended. When he got there we went to the same Seven Eleven Store. We waited 20 minutes at the Seven Eleven and then were told to go into a different Van. We then waited 40 more minutes for the same people that we had picked up earlier. By the time they got there and we finally dropped them off, our ride back to Puerto Aventuras took a total of 2 hours and 45 minutes to get to a place 45 minutes away. This was an awful experience and ruined our day. We were picked up at 11:30am and arrived back at our Resort at 6:40pm. We Snorkeled for 55 Minutes, had a 30 minute lunch and the travel took basically 5.5 Hours for what should have been 1.5 hours. This review isn't exaggerated or biased, completely truthful and horrid experience!

We were very disappointed with our snorkeling trip. Our guide didn't know anything about the fish and corals we were taken out to see and the equipment we were given to use did not all fit properly and made the time in the water quite uncomfortable. After we got back from the water, we had a lunch and a brief walk around the town. After that, we waited 1-1/2 hours for the van to come pick up us, getting us back to our hotel very late. All in all, we were displeased with the tour and would not recommend it to anyone.

Wonderful tour. Our guides Oscar and Eddy were very knowledgeable and attentive. They showed us excellent places on the reef in Puerto Morelos. Will recommend this tour many times!.

Great experience. Snorkeling was awesome and I learned a lot about Mexico. Great guide.

Prepared to accommodate snorkelers of all levels, this team made the experience as enjoyable and safe as possible for our ability. The tour afterward and the lunch were satisfying as well. English was on point.